Shipping and Return Policies
Arrow Seed will make every effort to ship your product out within 5 business days of receipt of the order providing products are in stock when order received and/or not listed as Backordered. Shipping via USPS, UPS or FedEx will generate an email directly from that shipper with a tracking Number. If you have chosen to use Spee-Dee Delivery, Arrow Seed will email the tracking information to the email address provided on your order once your order has shipped.
Arrow Seed hopes you do not need to return a product, but if you do, a telephone request to do so must be made within 14 days of receipt of your order by calling the Arrow Seed Company at 308-872-6826. Products may only be returned in original packaging, unopened and packaging must be in good condition. Return shipping will be at the expense of the customer and a 20% restocking fee will be charged before refund is made. There will be no refund of original shipping charges. . The cost of shipping the freight to you will be deducted from your refund. If you decide you do not want an order after it has already been shipped out and you refuse the order without asking permission. You will be charged the 20% restocking fee and your shipping charges will NOT be refunded. Seed returns must be in the original bag/package and be unopened. Any discrepancies, damages, or uncleanliness could result in a delay or partial forfeiture of your credit. All transportation charges on products submitted for replacement or refund under this warranty must be borne by the purchaser. No shipping charges will be refunded. There are no other expressed warranties. If you have not received your product within 15 days of date of order, please notify us at 308-872-6826.
EXCLUSION OF WARRANTIES AND LIMITATIONS OF DAMAGES AND REMEDY
We warrant that this seed conforms to the label description, as required by federal and state seed laws. WE MAKE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. LIABILITY for damages for any cause including breach of contract, breach of warranty and negligence with respect to this sale of seed is LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE SEEDS. THIS REMEDY IS EXCLUSIVE IN NO EVENT SHALL WE BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS.